February 2019 our investment property on the Gold Coast was advertised for rent, Sarah reached out and introduced herself. She was very professional as she understood we had an agent in place, and only wanted me to keep her details in the event circumstances changed. Early March I text Sarah on the weekend asking if she is available to come and look at our apartment, Sarah replied immediately and made herself available. We gave Sarah the listing, she advertised on Tuesday, received an application Wednesday and contract was signed on Thursday. The urgency and customer experience we received from Sarah was outstanding, it’s communication and transparency my wife and I receive that makes Sarah and Platinum Realty standout amongst their peers.
Platinum realty have been a pleasure to work with helping answer all are questions promptly and making the process of buying our house a little bit less stressful:)! They have also taken over the management of our rental property and John and his team have been great finding good tenants quickly and always eager to help. Thank you
Sarah is a dedicating, efficient, light hearted and to the point person. I am surprised at her promptness as i have not come across anyone who delivers on their promise like she does- ( and that's a big claim)
When i was initially looking at renting our apartment we didn't think that an agent could actually assist in the process, as a result had someone not capable and we suffered the consequences.
Sarah on the other hand found me a suitable tenant in a day - ( she is fast)
We highly recommend her to anyone who wants some peace of mind . She's truly great at what she does and seems like she actually cares. We love the human element she brings to the table . its priceless!
We are so grateful to have been recommended the services of Platinum Realty situated in Currumbin Waters.
We were fortunate enough to have our home sell promptly, professionally and effortlessly.
John Cepero was always honest, approachable, reliable and contactable with his approach to selling.
John went over and above our expectations in selling our property. He helped and assisted us with his knowledge, his time and his patience was appreciated.
“Thank you so much John for the great service you provided us throughout the settlement process.
You made it so carefree and easy for us throughout the whole time. I couldn't recommend John Cepero from Platinum Realty any more highly to keep your property in safe hands and to bring you a great price.
We will highly recommend Platinum Realty to people we know!
Mark and Kim Taylor
Sarah from Platinum Realty was recommended to me by a friend who found her exceptionally good at her job.
I was not disappointed, in fact I have been impressed by the way Sarah has handled leasing my unit.
I called, and spoke to Sarah, she was there that same day to inspect the property and appraise it’s rental worth.
Sarah has provided constant communication about prospective tenants. I feel comfortable with the tenants she has approved as the rigorous background checks Platinum undertake are more than comprehensive to ensure the right tenants were chosen.
Nothing is a problem, Sarah will go above and beyond for you. She even collected me from the airport when we were handing over keys.
Thanks so much Sarah, you helped make a potentially anxious time feel simple and easy.
Platinum Realty have managed my properties for years. I cannot fault them... they are fantastic! If an issue arises they sort it out and keep me across it. They are exceptional at what they do and that lets me focus on what I do without worrying about my portfolio. As far as my investment decisions go, they have been as good a decision as any I have ever made.
I am only writing this review because I want others to have the same experience as me. Can't recommend them highly enough!
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