Review from Jake in Robina Qld.
I would highly recommend Platinum Realty for anyone looking for a realestate that actually cares and can get the job done with no stress.
I was contacted by Sarah whilst on my honeymoon in Europe about my unit for rent in Robina. I immediately changed to Platinum Realty and within 24 hours, I had a 2 rental applications to choose from.
If you don't feel the love from your realestate, just change. It was easy. I did it from Italy.
Sarah leased my property within 24 hours! She was professional, totally efficient and followed through on what she said she was going to do. Really enthusiastic and a fantastic communicator. I have nothing but positive things to say about her. I would recommend contacting Sarah at Platinum Realty if you want to lease your property and have peace of mind that it is being managed well. Thank you Sarah:)
Sarah contacted us when our property was vacant for some time, offering to help find us tenants. From that first call, Sarah was warm and friendly and communicated with us regularly. Sarah went above and beyond what other agents did, showing prospective tenants through at any day and time, and found us a great tenant. As interstate owners, we really appreciated the way Sarah treated us respectfully and honestly and her excellent professionalism. We are really happy to use Platinum Realty to rent our property, as Sarah and the rest of the team there really do understand the meaning of fantastic customer service. We highly recommend Platinum Realty for managing your investment.
As we were heading overseas for a few years, and the sales market appeared to be sluggish, we decided to rent our Sorrento home. John and Sarah approached us to be their rental agent, telling us that they could "get the job done". Well, they did indeed get the job done. Sarah screened prospective tenants and found us ideal tenants. Sarah showed a sense of urgency and determination and I have enjoyed working with her. I am confident that Platinum will look after our property in our absence. I would happily recommend Platinum Realty to others.
“We chose to work with Sarah from Platinum Realty because of her positive and proactive attitude. She leased our property in 1 week, compared to our previous property manager who struggled for over a month. She had excellent communication and was great at managing our expectations. I would definitely recommend Platinum Realty to anyone else looking to get their property leased”
Sarah and John have been amazing in managing my property, having had properties with a few larger agencies in the past it is nice to finally feel part of a ‘family’ instead of just another number on the rental roll.
Proactive and personalised, I highly recommend their services.
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