Sarah did an outstanding job finding a tenant for our property. Her communication and can do attitude was fantastic and gave us great confidence the whole way through that she would find us the right tenant. It was a challenging market but Sarah didn’t let any of the usual excuse stop her finding us a tenant within a week. I can highly recommend Sarah is you are looking for a true professional who doesn’t make excuses and gets the job done!
"From the moment we met John we knew that we were dealing with a genuine, honest professional. He managed our property initially as a rental, and then as a sale.
He provided sound logical unbiased advice throughout the process which was of immense help. His aim of achieving a mutually successful outcome between the buyer and the seller made the process achieve an exceptionally favourable outcome.
We would strongly recommend John to any prospective buyer or seller well above any others."
John, our review is sent with much appreciation for all your effort and in achieving such a successful outcome.
"Con & Marina, Main Beach"
'John is a fantastic agent who really goes the extra mile. In 2018, he sold all of my townhouses post-completion for a premium price, which I don't believe anyone else could have achieved. I would definitely use John again and would highly recommend John to any other sellers.'
We gladly write this testimonial for Sarah Allen, Platinum Real Estate.
We have a unit in Surfers Paradise and live interstate. The previous agent had indicated finding a permanent tenant would be near impossible and the unit was sitting empty, no income (Corona Virus April 2020).
We engaged Sarah as we saw that a unit within our complex was “under application” and she was the contact and the testimonials on her website were promising. Sarah found us a tenant in less than 3 weeks - during the Corona virus when there was an abundance of units on the market as landlords who holiday let were then wanting permanent rental. Sarah advised of all applicants and offered her advice as to which she believed was the best and then secured that tenant after our okay.
We have not met Sarah, but in dealing with her over the phone she has always been professional, pleasant and her communication excellent – always keeping us informed of what is happening and reassuring us. She is genuinely caring. Her ethics and level of service are of the highest standard we have experienced in real estate. We feel for the first time that as the landlord our best interests are put first. Whenever I have called she has answered, even on her day off. She has gone above and beyond her role and our expectations, among some things cleaning, vacuuming with her own vacuum as ours was stolen and disposing of unwanted items on our behalf.
We don’t feel we can express how glad we are that we have found Sarah to look after our property. We write this as we engaged Sarah because of the promising reviews we read and now we can say we have experienced her exceptional service and have no hesitation in highly recommending Sarah to other landlords. Thank you so much Sarah and we look forward to a long lasting relationship with you.
Sarah was absolutely amazing! She contacted us. Our apartment was up for rent for 2 months. We got no leads from another real estate company. She got a couple in within 2 weeks or putting up the ad. She is honestly amazing to work with and I couldn't recommend Sarah enough!
February 2019 our investment property on the Gold Coast was advertised for rent, Sarah reached out and introduced herself. She was very professional as she understood we had an agent in place, and only wanted me to keep her details in the event circumstances changed. Early March I text Sarah on the weekend asking if she is available to come and look at our apartment, Sarah replied immediately and made herself available. We gave Sarah the listing, she advertised on Tuesday, received an application Wednesday and contract was signed on Thursday. The urgency and customer experience we received from Sarah was outstanding, it’s communication and transparency my wife and I receive that makes Sarah and Platinum Realty standout amongst their peers.
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