Testimonial

Dedication all the way!

Sarah is a dedicating, efficient, light hearted and to the point person. I am surprised at her promptness as i have not come across anyone who delivers on their promise like she does- ( and that's a big claim)
When i was initially looking at renting our apartment we didn't think that an agent could actually assist in the process, as a result had someone not capable and we suffered the consequences.
Sarah on the other hand found me a suitable tenant in a day - ( she is fast)

We highly recommend her to anyone who wants some peace of mind . She's truly great at what she does and seems like she actually cares. We love the human element she brings to the table . its priceless!

- Beni and Scott - Miami

Testimonial

Sold! By John Cepero 5 Aethalia Street

We are so grateful to have been recommended the services of Platinum Realty situated in Currumbin Waters.

We were fortunate enough to have our home sell promptly, professionally and effortlessly.
John Cepero was always honest, approachable, reliable and contactable with his approach to selling.

John went over and above our expectations in selling our property. He helped and assisted us with his knowledge, his time and his patience was appreciated.

“Thank you so much John for the great service you provided us throughout the settlement process.

You made it so carefree and easy for us throughout the whole time. I couldn't recommend John Cepero from Platinum Realty any more highly to keep your property in safe hands and to bring you a great price.

We will highly recommend Platinum Realty to people we know!

Thank you!"

Mark and Kim Taylor

- Mark and Kim Taylor - Currumbin Waters

Amazing result!

Sarah from Platinum Realty was recommended to me by a friend who found her exceptionally good at her job.

I was not disappointed, in fact I have been impressed by the way Sarah has handled leasing my unit.

I called, and spoke to Sarah, she was there that same day to inspect the property and appraise it’s rental worth.

Sarah has provided constant communication about prospective tenants. I feel comfortable with the tenants she has approved as the rigorous background checks Platinum undertake are more than comprehensive to ensure the right tenants were chosen.

Nothing is a problem, Sarah will go above and beyond for you. She even collected me from the airport when we were handing over keys.

Thanks so much Sarah, you helped make a potentially anxious time feel simple and easy.

- Deborah - Coolangatta

Outstanding results as always!

Platinum Realty have managed my properties for years. I cannot fault them... they are fantastic! If an issue arises they sort it out and keep me across it. They are exceptional at what they do and that lets me focus on what I do without worrying about my portfolio. As far as my investment decisions go, they have been as good a decision as any I have ever made.
I am only writing this review because I want others to have the same experience as me. Can't recommend them highly enough!

- Paul McQueen - Labrador

Testimonial

Make the Change!!

Being a first time investor I signed up with the management agency at the real estate that sold me the property for a reduced price. It wasn't until the long-term tenants moved out that I saw the lack of urgency and enthusiasm in finding a new tenant, instead being told it was a "quiet market". Having just been made redundant from my workplace having my property empty was a huge stress. Thankfully Sarah proactively contacted me on social media after my property had been listed and vacant for 4 weeks. She seemed to have the energy and drive that my current agents had been lacking and was happy to give her a go. Within a week she had more potential tenants through the property than the previous agents had done in the 4 weeks and also secured a new tenant. I couldn't recommend Sarah any more highly to keep your property in safe hands."

- Kerryn Hansen - Burleigh Heads

Efficient Business to deal with

Platinum Realty has provided me with a quality service in both purchasing property and property management. I have dealt with John and his amazing team over a number of years and can only speak highly of their experience, dedication and commitment to attending to the management of our properties. What I have appreciated most is their open and efficient communication channels and their quick attendance to any issue on hand. I sincerely recommend Platinum Realty whether you intend purchasing, selling or renting a property.

- Wendy and Geoff Banks - Mermaid Waters

Superior Service !

Super impressed with the professionalism and efficiency of platinum realty. After listing our rental property with another agent for 6weeks and no tenants, Sarah came to the rescue. Our house was rented in 10days. I couldn’t recommend Sarah enough. Personalised service from a passionate professional. Look no further for your next real estate agent.
Thank you Sarah. It was such a relief we found you 😊

- Alison Jeffrey - Sorrento

Testimonial

Look no further!

Excellent agency , John , Sarah and the team whether buying, selling or rental market, always seem to go the "extra mile" for all concerned. Highly recommend them.

- Eden Scallan - Mermaid Beach

Testimonial

A big thumbs up!

I would like to sincerely thank the team at Platinum Realty for the great work they have done in finding tenants for my two investment properties. They have checked previous references and undergone strategic checks on their financial circumstances. Judy the rental manager is a very reliable and patient lady.
She has a great persona and has always replied to my calls. I would recommend Platinum Realty to anybody wishing to rent out their property..Brent Gunbie..

- Brent Gunbie - Miami

Testimonial

Highly Recommend!

Review from Jake in Robina Qld.

I would highly recommend Platinum Realty for anyone looking for a realestate that actually cares and can get the job done with no stress.

I was contacted by Sarah whilst on my honeymoon in Europe about my unit for rent in Robina. I immediately changed to Platinum Realty and within 24 hours, I had a 2 rental applications to choose from.

If you don't feel the love from your realestate, just change. It was easy. I did it from Italy.

Thanks
Jake

- Jake Ruane - Robina

Testimonial

Job Well Done!

Sarah leased my property within 24 hours! She was professional, totally efficient and followed through on what she said she was going to do. Really enthusiastic and a fantastic communicator. I have nothing but positive things to say about her. I would recommend contacting Sarah at Platinum Realty if you want to lease your property and have peace of mind that it is being managed well. Thank you Sarah:)

- Georgia Ash - Burleigh Heads

10 out of 10 Service! Interstate Clients

Sarah contacted us when our property was vacant for some time, offering to help find us tenants. From that first call, Sarah was warm and friendly and communicated with us regularly. Sarah went above and beyond what other agents did, showing prospective tenants through at any day and time, and found us a great tenant. As interstate owners, we really appreciated the way Sarah treated us respectfully and honestly and her excellent professionalism. We are really happy to use Platinum Realty to rent our property, as Sarah and the rest of the team there really do understand the meaning of fantastic customer service. We highly recommend Platinum Realty for managing your investment.

- Naomi and Terry Grey - Surfers Paradise

Sarah Allen - Genuine Appreciative Testimonial

As we were heading overseas for a few years, and the sales market appeared to be sluggish, we decided to rent our Sorrento home. John and Sarah approached us to be their rental agent, telling us that they could "get the job done". Well, they did indeed get the job done. Sarah screened prospective tenants and found us ideal tenants. Sarah showed a sense of urgency and determination and I have enjoyed working with her. I am confident that Platinum will look after our property in our absence. I would happily recommend Platinum Realty to others.

- Steven Corbett - Sorrento

Rented within 1 week! Sarah Allen

“We chose to work with Sarah from Platinum Realty because of her positive and proactive attitude. She leased our property in 1 week, compared to our previous property manager who struggled for over a month. She had excellent communication and was great at managing our expectations. I would definitely recommend Platinum Realty to anyone else looking to get their property leased”

- Michael Foo - Mermaid Waters

Testimonial

An agency that cares!

Sarah and John have been amazing in managing my property, having had properties with a few larger agencies in the past it is nice to finally feel part of a ‘family’ instead of just another number on the rental roll.
Proactive and personalised, I highly recommend their services.

- Amber Walker - Mermaid Beach

Testimonial

Customer Service + + +

After an unexpected delay in finding a new tenant, I was contacted by the team at Platinum who offered to assist and find a tenant asap. I was impressed by this proactivity, and their understanding that time was of the essence. Their strategy put my needs as the priority, and within a few days, and a few out-of-hours inspections, new tenants were found. I was extremely grateful for the fantastic effort that Platinum put forward to move things along as quickly as possible.
--
Kind regards
Georgia

- Georgia Jarrett - Mermaid Beach

Superior Customer Service!

Hi Sarah,

It is with pleasure that we offer our testimonial for the service you have provided in securing a tenant for our property.

My wife and I had not seriously considered either selling or renting our property until you Sarah, knocked on our front door and introduced yourself. Through your pleasant demeanour you were able to so very professionally convey your message extolling the advantages for our consideration of dealing through Platinum Realty should we be inclined to either rent or sell our property.

The fact that we were impressed with your express representation convinced us to take advantage of the opportunity. You immediately introduced us to John Cepero, Platinum's Principal, who glowingly qualified you and reinforced your message of the superior service that Platinum offered.

We took up your offer and entered into a Rental Agreement. During the process we were introduced to the Platinum Staff who all presented with the same enlightened, friendly, optimistic attitude that we had by now come to accept as the norm through our interactions with yourself and John. Our comfort zone was further enhanced on our meeting with your Senior Property Manager, Judy Morgan. We knew we were in good hands.

And now the icing is on the cake. You have secured and settled in an excellent tenant at the asking rental price and Raylee and I thank you sincerely.

It is without any hesitation that we would recommend you and the Platinum Team to any prospective Landlord.

With kindest regards Geoff and Raylee Bordiss

- Geoff and Raylee Bordiss - Broadbeach Waters

Testimonial

Sarah Allen Outstanding Service

Platinum Realty – Mermaid Beach .
I have had many dealings with real estate agents over many years, and I was very impressed with the way Platinum Realty Rentals dealt with my application/enquiry from day one!
During my application process, I met the Principal, John and other staff who were very welcoming.
I would particularly like to mention Sarah Allen for her great service and support from the viewing to handing over the keys!
I have no hesitation in recommending Sarah Allen as a GEM, when it comes to Property Executives!
Thank you, Sarah for everything you did to make our move, into our new ‘home’ as quickly as you did! I appreciate how you dealt with my/our personal circumstances at the time!
You made me feel like a persona and not just an application member!!
We are very happy here!!
Thank you!!

Kind Regards, Joanne Fusca

- Joanne Fusca - Palm Beach

Testimonial

Exceptional Service Delivered By Sarah Allen

My rental property was on the market for several weeks vacant with no tenant.

Sarah Allen from Platinum Realty contacted me and suggested I give her company an opportunity to help with leasing my property. I a very short period of time Sarah had my property rented with an excellent tenant.

If you want the best service available for your investment property on the Gold Coast, then look no further than Platinum Realty.

Sarah Allen and her team had my property rented within 48 hours. Sarah is the most efficient and hyper-responsive person I have ever dealt with, and her team - the most professional. Highly recommended.

- Cathy Blasonato - Mermaid Waters

Testimonial

Amazing Service

What can we say... John from Platinum Realty sold our house in 2 days!!!

The photos of our house personally done by John were absolutely stunning. His service was extremely professional and full of enthusiasm.

Platinum also helped us purchase our new home in the dream location.

We highly recommend them for selling, buying or renting your next property.

Joe and Monique Driessens

Reactive Energy

www.reactiveenergy.com.au

Joe Driessens Managing Director
Ph. 1300 859 882
Mobile. 0430 430 783

- Joe Driessens - Burleigh Waters

Testimonial

John Cepero recently sold

John Cepero recently sold our property at Burleigh Waters, for a better than hoped for price, in only a few days. John was the most professional agent we have ever dealt with, he kept us up to date with every aspect of the sale.

John has superb communication skills and quickly builds rapport with prospective buyers. John is a warm and genuine man and we would love to recommend him as the best person to sell your property without the usual associated angst of many other agents. John achieved the best price for us we couldn't have been happier - thank you John.

- Helen and Leif Sharpham - Burleigh waters

Dealing with John

Dealing with John has been an absolute pleasure. He is extremely knowledgeable of the property industry and takes pride and care in selling your property. My home was listed and sold in 2 weeks for a great price after being with another agent for 3 months unsold. Handling of the sale was done professionally and John was always available in person or via telephone when needed. If you are looking for a great agent who will do their utmost to secure you the best deal, contact John Cepero.

- Steven Whitehead - Ormeau

Testimonial

Acting in your best interest

After several very frustrating appraisals from supposedly successful local agents, we made the decision to engage John Cepero to sell our home, following a friend's strong recommendation.

We had purchased the property 4 years earlier and had followed the number 1 rule - purchase the worst house in the best street. We had invested a great deal of hard work, time and money into improving our property and became frustrated with local agents who appeared to be under valuing it in order to achieve a quick, easy sale.

John was different to every other agent we had encountered. He listened. He understood our needs and it was very evident that he was representing our best interests. He was extremely professional in every way.

Not only did John sell our home in 2 days, but he achieved an excellent result, far more than the other agents had quoted. We are so thankful to have encountered John as he knew the property's true value.

If you want an agent who will professionally represent YOU the seller, he is the only one I would recommend.

- Aaron Montgomery - Edens Landing

Testimonial

I would just like to say how happy my partner and I...

Good morning,

I would just like to say how happy my partner and I are about the excellent service your employee Sarah was to our interest in renting a property through your company.

We had sent an after business hours message to her mobile which Sarah responded straight away with a reply to view the property of interest at our earliest convienence.

Sarah had gone out of her way to suit our busy schedule and was very friendly and approachable . Looking for the right property is extremely stressful when working busy hours and it was refreshing to be treated with the kindness , respect and compassion by Sarah.

After submitting our application form , her prompt response was impeccable.
We had a reply within hours of our application which shows efficiency within your company.

I would highly recommend your company to anyone interested in purchasing or renting a property.

- Annette Osman - Nerang

Thank you for your professionalism and friendly attitude.

I would like to thank you for the great job you did in selling my property. You
service level was exceptional.

I was particularly impressed with your positive and flexible approach. I thought I had set the sale price of my property slightly high (to test the market). However, with your positive attitude and hard work I was able to get a contract within a week.

Selling a house can be very nerve wrecking however you kept me updated on a daily basis which made me feel at ease with this process.

Thank you for your professionalism and friendly attitude. I would have no hesitation in recommending you to all my friends (in fact, I know you will definitely get some calls from the neighbours due to a great job you have done) J

- Satinder Singh - Lending Specialist - Queensland

Sold 18 Melody Street Mermaid Waters

My family and I have lived on the Gold Coast for 16 years and throughout this
time, we have had several dealings with local real estate agents. When it came time to sell our property, we sought input from numerous agents that we had developed a rapport with over the years.

After having met with John Cepero to discuss the sale of our property, we were most impressed with his advice, strategy and approach. There were no gimmicks, hard sales tactics or promises that were not kept, just solid well formed professional opinion and guidance.

We are incredibly pleased with the decision to engage John Cepero and his team at Platinum Realty to represent our property. He worked the property hard and despite having a solid contract in place, he continued to work the property and open it for inspections.

John is exceptionally knowledgable and an excellent communicator and skilled
negotiator. I’m glad to have had him on my side through the negotiations.Not only did he achieve our expectations, but he did so in a short period of time.

If you are considering selling your property, look no further. The bespoke service this boutique agency offers is not comparable to any other agent I have ever worked with.

Thank you John and Team for your hard work, dedication, keeping us informed
every step of the way and most importantly for selling our home. Great job!

- Marco and Eva Lai - Mermaid Waters

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