Supportive, Patient and Caring Agents

We are extremely satisfied with the service we received throughout our SMSF property purchase. From the very beginning, the communication was outstanding, clear, prompt, and professional at every stage. Nothing was ever too much trouble, and every question was answered with patience, knowledge, and genuine care. The efficiency and attention to detail made what could have been a stressful process feel smooth and manageable. We always felt supported, informed, and confident. Thank you so much!

Supportive and Caring - Highly Recommend

I first met Nikki and Alicia through the free Smart Steps Ahead – Downsizing Information Sessions back in 2024. They were very helpful for me to start the process of downsizing and provided access to good information and support agencies. It made the whole process go very smoothly and with minimal stress: deciding to sell; through the marketing and open homes; and managing offers and my expectations. Highly recommend talking with Nikki and Alicia if you're thinking of selling or buying.

Trustworthy and Experienced Agents

Nikki and Alicia had our backs from the start - they gently guided and encouraged us in the sale of our property and got us well over what we expected. They were calm and collected, always responded quickly, taking a lot of the anxiety out of the process for us. Amazing experience all round, thank you!

Fantastic Experience with Professional Agents

We recently purchased a property through this agency and had a great experience from start to finish. Communication throughout the entire process was open and prompt, which made everything feel much less stressful. They were always available to answer questions, kept us updated at every stage, and genuinely worked to make the process as smooth as possible. We really appreciated their professionalism and approachable nature and would happily recommend them to anyone looking to sell.

Professional, Approachable and Highly Supportive

We would like to sincerely thank Nicki and Alicia for the fantastic experience purchasing our property. They were professional, approachable, highly communicative and supportive throughout the entire process. Their knowledge of the Southern Gold Coast market gave us great confidence, and they went above and beyond to accommodate us every step of the way. We would highly recommend them to both buyers and sellers.

Approachable, Knowledgeable and Supportive

We had a great experience working with the team at Platinum Realty. Communication was clear and professional throughout the process, and everything was handled efficiently from start to finish. They were approachable, knowledgeable, and made the whole experience feels straightforward and stress-free. We’d be happy to recommend them to anyone looking for a reliable and supportive real estate agent.

Agents that go above-and-beyond

I am very grateful for the outstanding service provided by Nikki & Alicia during the sale of my property. Their dedication, professionalism and consistent communication gave me complete confidence throughout the process. Nothing was ever too much effort. Every query was met with patience and clarity, and every step was handled with care and attention to detail. I genuinely appreciated Nikki & Alicia’s commitment and the above-and-beyond service they delivered. I would not hesitate to recommend.

Exceptional Service from Caring Agents

We are very pleased with the purchase and the house. It is everything that we were looking for. The service provided was exceptional and the team are probably the most personal and "real people" estate agents we have come across. Not just an agent pushing the sales prices up and trying to better themselves. You genuinely cared for the sale. We would have no hesitation to recommend the team.

Competent Agent

Reliable and professional.

Caring and Supportive

The assistance and support through the buying process has been far and beyond the best I have experienced. So nice to finally work with a Real Estate agent who is a real person and not just trying to push the house prices up. I would not consider anyone else if I was selling.

Goes Above and Beyond

Nikki was absolutely amazing from start to finish. And when I say finish, literally to last minutes until the settlement. She went above and beyond. She is also extremely knowledgeable of the area and community. Her friendly helpful attitude assisted me through a very stressful time.

Knowledgeable and Insightful

Knowledge of the market was good and up to date.

Highly Recommend - Experienced and Excellent

Nikki was a pleasure to deal with. She kept us up to speed with regular updates throughout the process. There was multiple offers so it was quite stressful but Nikki and Alicia were excellent. We would highly recommend them to buyers and sellers alike ☺️

Happy, Extremely Satisfied and Content

Hi Nikki

Very happy we love it and love being at the coast already!

Thank you for everything you were both awesome through the purchase process.